Terms of service

Welcome to Indie Rose & Company. By accessing or using our website and purchasing from our store, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. General Information

This website and its contents are operated by Indie Rose & Company. Throughout the site, the terms “we,” “us,” and “our” refer to Indie Rose & Company. By visiting our site or purchasing something from us, you engage in our “Service” and agree to these Terms & Conditions.

2. Products & Availability

All of our products are made to order. We strive to display our products as accurately as possible; however, colors, sizing, and details may vary slightly depending on your screen settings or the production process. Availability is subject to change without notice.

3. Orders & Payments

By placing an order, you agree to provide accurate, complete, and current information. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or errors are suspected. Payments must be made in full at the time of purchase through the payment methods available at checkout.

4. Shipping & Delivery

Processing times typically take 2–5 business days before shipping. Delivery times vary by destination, generally 3–7 business days for U.S. orders and 7–15 business days for international orders. We are not responsible for delays caused by shipping carriers, customs, or factors outside our control.

5. Returns & Exchanges

Because each item is made to order, we do not accept returns, exchanges, or cancellations. If your item arrives defective or damaged, please contact us within 7 days of delivery with your order number and photos of the issue. Approved claims will be replaced with the same item.

6. Intellectual Property

All content on this website — including text, graphics, logos, images, and product designs — is the property of Indie Rose & Company and may not be copied, reproduced, or used without our permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the purchase price of the product in question.

8. Privacy

Your personal information is handled in accordance with our [Privacy Policy]. By using our site, you consent to the collection and use of your information as outlined there.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting to the website.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: indieroseandcompany@gmail.com