Shipping policy
Processing Time
All of our products are made to order. Once you place your order, it typically takes 2–5 business days to process and create your items before they are shipped.
Shipping Times
Standard shipping within the United States usually takes 3–7 business days after fulfillment. International shipping times vary by destination but generally range from 7–15 business days. Please note that delays may occur due to customs, holidays, or factors outside of our control.
Shipping Costs
Shipping costs are calculated at checkout and depend on the size, weight, and destination of your order.
Tracking
You’ll receive a confirmation email with tracking information once your order has been shipped.
Incorrect Address
Please ensure your shipping address is correct at checkout. Orders that are returned due to an incorrect or incomplete address may result in additional shipping fees.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us within 7 days of delivery (or expected delivery) with your order number and details so we can assist you.